Builds win‑win alliances that turn solutions into measurable outcomes.

Berena leads FIAB’s partner and customer alliances. She aligns success plans, SLAs, and enablement so engagements run smoothly, from scoping to value realisation.

Her focus: predictable outcomes, clear communication, and long‑term trust.

Focus & expertise: Client success • Partner ecosystem • Delivery excellence • Executive alignment

Notable work : Co‑created success scorecards; streamlined co‑selling and implementation

Tools & platforms: : NetSuite • Tipalti • Airbase • Rippling • CRM & project hubs

Industries: • SaaS • Healthtech • Logistics tech • Telecom