Builds win‑win alliances that turn solutions into measurable outcomes.
Berena leads FIAB’s partner and customer alliances. She aligns success plans, SLAs, and enablement so engagements run smoothly, from scoping to value realisation.
Her focus: predictable outcomes, clear communication, and long‑term trust.
Focus & expertise: Client success • Partner ecosystem • Delivery excellence • Executive alignment
Notable work : Co‑created success scorecards; streamlined co‑selling and implementation
Tools & platforms: : NetSuite • Tipalti • Airbase • Rippling • CRM & project hubs
Industries: • SaaS • Healthtech • Logistics tech • Telecom